Shipping policy
Shipping Policy
Thank you for shopping with Laporiums. This Shipping Policy explains how orders are processed, shipped, and delivered for customers in the United States.
Business Information
Laporiums
1862 Auburn Rd Suite 118-PW29
Dacula, GA 30019
United States
Email: help@laporiums.shop
Phone: +1 832-252-1341
Shipping Destination
We currently ship orders within the United States.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing does not include weekends or public holidays. During busy periods, large-item orders, or supplier handling delays, processing may take additional time.
Estimated Delivery Time
Estimated delivery time after shipment is usually 5–10 business days within the United States.
Total Estimated Delivery Time
The total estimated delivery time is usually 6–13 business days, including order processing and transit time.
Shipping Cost
Shipping costs are calculated and shown at checkout before the order is placed.
Some products may have different shipping costs depending on item size, weight, destination, or carrier requirements. The final shipping cost shown at checkout is the amount charged for shipping.
Large or Bulky Items
Some items, including ride-on cars, playhouses, swimming pools, and large outdoor recreation products, may require special handling or freight delivery.
Large or bulky items may take additional time depending on carrier availability, delivery location, and item size.
Order Tracking
Once your order has shipped, tracking information will be sent to the email address used at checkout.
Tracking updates may take 24–48 hours to appear after the carrier receives the shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an address error, please contact us as soon as possible at help@laporiums.shop. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Delivery Issues
If your tracking shows delivered but you have not received your package, please check around your delivery location and contact the carrier first.
You may also contact us at help@laporiums.shop with your order number so we can help review the issue.
Lost, Delayed, or Damaged Shipments
If your order is delayed, lost in transit, or arrives damaged, please contact us with your order number and clear photos if damage is visible.
We will review the issue and help with the next available resolution based on the carrier status and order details.
Contact Us
For shipping questions, contact us:
Email: help@laporiums.shop
Phone: +1 832-252-1341
Laporiums
1862 Auburn Rd Suite 118-PW29
Dacula, GA 30019
United States